Instrumentation Laboratory (UK) employs 60 people; 30 in sales and marketing, 20 in technical services and 10 in administration. We are all dedicated to providing our customers with excellent pre and post sales support. Our commercial and administrative facilities are located in the IL (UK) head office in Warrington. It is from here that we manage our sales, service and support operations and where we run our user training seminars and workshops; we consider this particular activity to be one of the most important ways in which to build and maintain to the highest level the partnership between the company and our customers. Our analytical systems are mainly used in hospital and veterinary laboratories to analyse patient samples (e.g. whole blood, serum, plasma, cerebrospinal fluid, urine, etc.) to quantitate clinically important parameters such as electrolytes, enzymes, proteins, antibodies etc., and measure time parameters associated with blood coagulation.