Proactive vigilance for peak efficiency
ProDx connects your ACL TOP Hemostasis testing systems to our Technical Support Specialists through a safe, seamless and automated pathway of performance data collection and transfer.
Continuous monitoring of system performance—identifies issues quickly, predicts unexpected issues and notifies Technical Support—even schedules service repair visits
Real-time, individually tailored service*—guided system software configuration; fine tuning, consultation, system investigation and troubleshooting; 1-on-1 operator training
Detailed reports—automatically documents all diagnostic and preventative actions to ensure regulatory compliance
Secure data compliance and patient privacy—eliminates patient-identifiable information; uses firewall; transmits data through SSL VPN connection